Website Policies
Cervus Engineering Pty Ltd
This document contains two parts: our Privacy Policy and our Website Terms of Use. Together they govern your use of the website cervuseng.com.au.
Part A — Privacy Policy
Cervus Engineering Pty Ltd (ABN 91 660 996 716) (“Cervus”, “we”, “us”, “our”) is committed to protecting the privacy of visitors to our website, cervuseng.com.au, and of the people we deal with in the course of our business. This Privacy Policy explains what personal information we collect, how we use it, and how we handle it. We aim to handle personal information in accordance with the Australian Privacy Principles set out in the Privacy Act 1988 (Cth).
What personal information we collect
We only collect personal information that is reasonably necessary for our business. This may include:
• Your name, email address, phone number and postal address
• The contents of any enquiry or message you send us
• Information about your project, organisation or engagement
• Technical information collected automatically when you visit our website, such as your IP address, browser type, device information and pages viewed
We do not collect sensitive information, and we do not knowingly collect personal information from children.
How we collect personal information
We collect personal information directly from you — for example, when you complete the contact form on our website, email or call us, or engage us for professional services. We also collect some technical information automatically through our website and its analytics tools (see “Cookies and website analytics” below).
How we use personal information
We use personal information to:
• Respond to your enquiries and communicate with you
• Provide, manage and improve our engineering services
• Prepare proposals, quotations and project documentation
• Meet our legal, professional, insurance and record-keeping obligations
• Maintain and improve our website
We will not use your personal information for an unrelated purpose without your consent, unless required or permitted by law. We do not sell personal information, and we do not use it for unrelated marketing.
Cookies and website analytics
Our website is hosted on the Squarespace platform. Like most websites, it uses cookies — small data files stored on your device — to operate effectively and to understand how visitors use the site. Squarespace collects standard analytics data on our behalf, and we may use additional analytics tools to understand site usage. This information is generally aggregated and is used to improve the website. You can disable cookies through your browser settings, although some parts of the site may not function as intended if you do.
Who we disclose personal information to
We do not sell or trade personal information. We may disclose it to:
• Our website host (Squarespace) and analytics providers, who store and process data on our behalf
• Contractors, sub-consultants or professional advisers engaged in connection with a project, where relevant
• Government agencies, clients or other parties where necessary to deliver an engagement
• Any person or body where disclosure is required or authorised by law
Overseas disclosure
Some of our service providers — including our website host and analytics providers — are based overseas, including in the United States. This means some personal information may be stored or processed outside Australia. We take reasonable steps to ensure these providers handle personal information appropriately.
Storing and protecting personal information
We take reasonable steps to protect personal information from misuse, loss, and unauthorised access, modification or disclosure. We retain personal information only for as long as it is needed for the purposes described above, or as required by law, after which we take reasonable steps to destroy or de-identify it.
Accessing and correcting your information
You may request access to the personal information we hold about you, and ask us to correct it if it is inaccurate, out of date or incomplete. To make a request, contact us using the details below. We will respond within a reasonable time.
Complaints
If you have a concern about how we have handled your personal information, please contact us first using the details below so that we can address it. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.
Contact us
For any privacy-related question or request, please contact:
Cervus Engineering Pty Ltd
Attention: Simon Nash
Email: admin@cervuseng.com.au
Phone: 0447 150 349
Post: PO Box 1311, Mackay QLD 4740
Changes to this Privacy Policy
We may update this Privacy Policy from time to time. The current version will always be available on our website, and the date below shows when it was most recently revised.
Last updated: May 2026
Part B — Website Terms of Use
These Website Terms of Use govern your access to and use of the website cervuseng.com.au (the “website”), operated by Cervus Engineering Pty Ltd (ABN 91 660 996 716). By accessing or using the website, you agree to these terms. If you do not agree to them, please do not use the website.
1. About this website
The website provides general information about Cervus Engineering and the services we offer. It is intended for general informational purposes only.
2. Website content is not professional advice
Information on the website is general in nature and does not constitute engineering, professional, legal or other advice, and must not be relied on as such. Engineering advice from Cervus is provided only under a specific written engagement, by a Registered Professional Engineer of Queensland, and is subject to the terms of that engagement. You should not act on any website content without obtaining appropriate professional advice tailored to your particular circumstances.
3. Intellectual property
All content on the website — including text, graphics, logos, images and design — is owned by or licensed to Cervus Engineering Pty Ltd and is protected by copyright. You may view and print content for your own personal, non-commercial use. You must not otherwise copy, reproduce, modify, distribute or commercially exploit any content without our prior written permission. The Cervus name and logo are trade marks of Cervus Engineering Pty Ltd.
4. Acceptable use
You agree to use the website lawfully, and you must not: use the website in any way that is unlawful, misleading or fraudulent; interfere with or disrupt the website or the servers on which it is hosted; attempt to gain unauthorised access to any part of the website; or transmit any malicious code or other harmful material.
5. Accuracy and availability
We take reasonable care to ensure that information on the website is accurate and current. However, we do not warrant that it is complete, accurate or up to date, or that the website will be available, uninterrupted or free of errors. Content may be changed or removed at any time without notice.
6. Third-party links
The website may contain links to third-party websites. Those links are provided for convenience only. We do not control, and are not responsible for, the content, accuracy or practices of any third-party website, and the inclusion of a link does not imply our endorsement.
7. Disclaimer and limitation of liability
The website is provided on an “as is” and “as available” basis. To the maximum extent permitted by law, we exclude all warranties in relation to the website and its content, and we are not liable for any loss or damage (including indirect or consequential loss) arising from your use of, or reliance on, the website or its content. Nothing in these terms excludes, restricts or modifies any consumer guarantee, right or remedy under the Australian Consumer Law that cannot lawfully be excluded. Where our liability cannot be excluded, it is limited to the maximum extent permitted by law.
8. Privacy
Our handling of personal information is described in our Privacy Policy (Part A of this document), which forms part of these terms.
9. Changes to these terms
We may update these Website Terms of Use from time to time. The current version will always be available on the website, and the date below shows when it was last revised. Your continued use of the website after a change takes effect means you accept the updated terms.
10. Governing law
These terms are governed by the laws of Queensland, Australia. You submit to the non-exclusive jurisdiction of the courts of that State.
11. Contact
For any question about these terms, please contact:
Cervus Engineering Pty Ltd
Attention: Simon Nash
Email: admin@cervuseng.com.au
Phone: 0447 150 349
Post: PO Box 1311, Mackay QLD 4740
Last updated: May 2026